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Who we are

We are a company specialising in water softeners and other products to improve the water in your home or business. We supply and install water softeners, boiling taps and drinking water filters. 

We want to help our customers to find the right products for them and offer great advice and help through our website.

Please see our full list of services below. You can use our postcode tool to see if we cover your area or if not we have a small network of independent companies we can recommend throughout the country.

Meet the team

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graham_carroll

Graham Carroll

Owner

Graham has been a plumbing and heating engineer for over 15 years. Graham carries out water softener installations and manages the office.

Dave Foster

Dave Foster

Sales Representative

Dave has many years of experience working in the water softener industry. Dave carries out home demonstrations and helps specify the right water softener

Steve-Gray-photo

Steve Gray

Installer

Steve has fitted hundreds of water softeners and helps Shires Water with installations.

Reviews from Checkatrade April 2021

“I have really bad Eczema and since the water softener had been installed I have noticed a huge improvement in my skin we have also noticed that the taps are so much clearer so a huge thank you.”
Michael, CheckatradeHarvey Minimax Water Softener
“An excellent service. We were impressed by Graham's knowledge and professionalism. We would thoroughly recommend him”
Leanne, CheckatradeInstalling a water softener
“I can highly recommend Graham to install your water softener. His advice in selecting the appropriate system for my home was invaluable. The install was nothing short of impeccable. He even put in a temporary unit to get us up and running due to supply issues for our selected unit. It is rare to find a company that you can trust completely to do work in your home- Graham’s company is most definitely one of them.”
Jag, CheckatradeInstallation of an water softener
“Firstly very patient and responsive to emails and questions. Exceptional service, professional and very clean. Very happy with the results and advice given”
Govinder, CheckatradeInstallation of softener and Qettle boiling tap
“Graham did an amazing job installing the new water softener in our house - very neat, and minimal disruption. All the pipes are out of the way and the sink cabinet shelf was cut down to still make use of the space. Highly recommended!”
Sagar, CheckatradeWater Softener, Drinking water filter and 3 way tap install
“I can't recommend Graham highly enough. From his initial visit he was very helpful and provided some great advice. The work was all completed to a very high standard and we are very pleased with the results! 10/10”
Installation of water softener system, Qettle boiling water tap